1. Introduction
Welcome to Glocal Greece ("we," "our," or "us"). These Terms & Conditions govern your use of the glocalgreece.com website and the booking services we provide as an intermediary platform connecting international travelers with trusted local service providers across Greece.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Our Role as an Intermediary
Glocal Greece operates exclusively as an intermediary platform. We facilitate connections between customers and licensed service providers in Greece, including but not limited to:
- Car rental companies
- eSIM connectivity providers
- Flight booking platforms
- Hotel and accommodation providers
- Travel insurance companies
Important: All service agreements, contracts, reservations, and bookings are concluded directly between you and the respective service provider. Glocal Greece is not a direct provider of travel services and does not assume liability for the services provided by third parties.
3. Booking Process
When you use our platform to search for and book services:
- You will be presented with options from verified local service providers
- Pricing, availability, and terms are provided by the service providers
- Your booking request is transmitted to the selected provider
- The service provider confirms your booking directly
- You enter into a contractual relationship with the service provider, not with Glocal Greece
4. User Obligations
By using our platform, you agree to:
- Provide accurate and complete information when making bookings
- Review and comply with the terms and conditions of each service provider
- Ensure you meet all requirements for the services you book (age restrictions, license requirements, etc.)
- Honor all bookings and reservations made through our platform
- Respect the cancellation and modification policies of service providers
- Use our services only for lawful purposes
- Not interfere with the proper functioning of our website
5. Pricing and Payments
All prices displayed on our platform are provided by the service providers and are subject to their pricing policies. We strive to display accurate pricing information, but:
- Final prices are confirmed by the service provider
- Prices may include taxes, fees, and surcharges as specified
- Currency conversions are approximate and subject to change
- Payment terms are set by each service provider
- Payment processing is handled by the service provider or their designated payment processor
Glocal Greece may receive commissions from service providers for successful bookings, which does not affect the price you pay.
6. Cancellations and Modifications
Cancellation and modification policies are determined solely by each service provider. You must:
- Review the cancellation policy before completing your booking
- Contact the service provider directly for cancellations or changes
- Understand that cancellation fees may apply as per provider policies
- Comply with any notice periods specified by the provider
Glocal Greece does not process cancellations or modifications and cannot override provider policies.
7. Car Rental Specific Terms
When booking car rental services through our platform:
- You must hold a valid driver's license recognized in Greece
- Minimum age requirements apply (typically 21-23 years, varies by provider)
- Credit card may be required for security deposit
- Insurance coverage is subject to provider terms
- Vehicle condition must be inspected before and after rental
- Cross-border travel restrictions may apply
- Fuel policies vary by provider
8. eSIM Services
For eSIM connectivity services:
- Your device must be eSIM compatible and unlocked
- Activation procedures are provided by the eSIM provider
- Data packages and coverage are subject to provider terms
- Unused data may not be refundable
- Network quality depends on local carrier partnerships
9. Travel Insurance
Travel insurance policies offered through our platform:
- Are underwritten by licensed insurance companies
- Coverage details are defined in the policy documents
- Claims must be filed directly with the insurance provider
- Pre-existing conditions and exclusions apply
- You must read and understand the policy before purchase
10. Flights and Hotels
When booking flights or hotels through partner platforms:
- Booking terms are governed by the travel platform and airline/hotel
- Baggage policies, check-in requirements, and amenities vary
- Changes and cancellations follow airline/hotel policies
- Visa and travel document requirements are your responsibility
11. Limitation of Liability
To the fullest extent permitted by law:
- Glocal Greece acts solely as an intermediary and is not liable for services provided by third parties
- We do not guarantee the availability, quality, or safety of services offered by providers
- We are not responsible for delays, cancellations, or service disruptions caused by providers
- We do not assume liability for personal injury, property damage, or financial loss arising from services booked through our platform
- Our liability is limited to facilitating the connection between you and service providers
- We do not warrant that our website will be error-free or uninterrupted
12. Intellectual Property
All content on glocalgreece.com, including text, images, logos, graphics, and software, is the property of Glocal Greece or our licensors and is protected by intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or branding without authorization
- Scrape or extract data from our website using automated tools
- Reverse engineer or modify our platform
13. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy. We collect and process personal data in accordance with applicable data protection laws, including GDPR. By using our platform, you consent to our data practices as described in the Privacy Policy.
14. Dispute Resolution
Disputes arising from services provided by third parties must be resolved directly with the service provider. For disputes concerning our platform or intermediary services:
- Contact us first at [email protected] to seek resolution
- These terms are governed by the laws of Greece
- Legal proceedings must be brought in Greek courts with jurisdiction in Athens
15. Force Majeure
Neither Glocal Greece nor service providers are liable for failure to perform obligations due to circumstances beyond reasonable control, including:
- Natural disasters, extreme weather, or acts of God
- War, terrorism, civil unrest, or government actions
- Pandemics, epidemics, or public health emergencies
- Strikes, labor disputes, or supply chain disruptions
- Technical failures or internet outages
16. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes become effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
17. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.
18. Contact Information
For questions about these Terms & Conditions, please contact us:
19. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Glocal Greece regarding the use of our platform and supersede all prior agreements and understandings.
Last Updated: January 2026
By using glocalgreece.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.